{"id":17800,"date":"2015-09-09T15:47:48","date_gmt":"2015-09-09T19:47:48","guid":{"rendered":"https:\/\/www.saratoga.com\/saratogabusinessjournal\/2015\/09\/concord-pools-and-spa-opens-facility-at-exit-18-the-third-location-for-local-company.html"},"modified":"2015-09-09T15:47:48","modified_gmt":"2015-09-09T19:47:48","slug":"concord-pools-and-spa-opens-facility-at-exit-18-the-third-location-for-local-company","status":"publish","type":"post","link":"https:\/\/www.saratoga.com\/saratogabusinessjournal\/2015\/09\/concord-pools-and-spa-opens-facility-at-exit-18-the-third-location-for-local-company\/","title":{"rendered":"Concord Pools And Spa Opens Facility At Exit 18, The Third Location For Local Company"},"content":{"rendered":"\n
\n
\"concord\n<\/div>\n
\u00c2\u00a92015 Saratoga Photographer.com Michael Giovanone, center, president of Concord Pools and Spa, views plans for the third facility at Exit 18 with Anthony Casale of Casale Construction, left, and project manager Ralph Moore\n<\/div>\n<\/div>\n

BY LIZ WITBECK<\/p>\n

Concord Pools and Spas is set to open its third
\nlocation this fall. The new facility is located at
\nNorthway Exit 18 Glens Falls.
\nThis opening follows the success of the
\ncompany’s other two branches in Latham and
\nSaratoga Springs.<\/p>\n

Michael Giovanone, company president and
\nCEO, said he had noticed business growing in
\nthe Glens Falls and Lake George region.
\n“We were installing 50 pools a year north of
\nExit 16,” said Giovanone. “We had people coming
\nfrom Glens Falls and Lake George just to our
\nSaratoga Springs location … There was a void
\nfor full-service, quality pool companies in the
\nGlens Falls area.”<\/p>\n

Giovanone believes the third location will be
\nsuccessful due to the demand for a pools and spas
\nin the area and the emerging new technologies
\nof the industry. He said the location itself will
\nattract his target market.<\/p>\n

“This will allow us to cover from southern
\nAlbany County to northern Warren County in
\na very efficient manner,” he said.<\/p>\n

The Glens Falls location will be a Concord
\nPools and Spas full service retail store as well
\nas a Viking One Piece Fiberglass Distribution
\nCenter. Viking is currently the largest fiberglass
\npool manufacturer in the United States. The site
\nwill feature 20 to 30 fiberglass shells at any time
\nfor customer showings.<\/p>\n

“Fiberglass pools are the fastest growing
\nsegment in the industry,” said Giovanone.
\nNext door to the new Concord Pools location,
\nis the Boat N RV Center built by Munter
\nEnterprises.<\/p>\n

The center will be a 24-hour storage facility for
\nboats, RVs and classic cars. The second location
\nstems from Giovanone’s success with the boat
\nand RV center he operates in Saratoga Springs.
\nThe Concord Pools and Spas facility is 4,000
\nsquare feet, with a total of approximately 100,000
\nsquare feet for both the new Concord Pools and
\nSpas location and Boat N RV Center.
\nGiovanone invested about $5 million into
\nboth projects.<\/p>\n

Tom Byrnes will manage the Glens Falls
\nlocation of Concord Pools.
\n“We’re so thankful to the town of Queensbury,
\nthe Adirondack Trust Co., Munter, and to the
\npublic that enticed open in the area,” said
\nGiovanone.<\/p>\n

At the Exit 18 Glens Falls location, Concord
\nPools and Spas will be sell vinyl liner pools,
\nfiberglass pools, spas and saunas, grills, outdoor
\nequipment, and sheds.<\/p>\n

Concord Pools and Spas was founded in 1972
\nas a service company. Giovanone took over as
\nowner in 1979. The company focuses on high-end
\ncommercial and residential pools, with average
\ncosts between $20,000 to $400,000.<\/p>\n

He said Concord Pools and Spas has installed
\nmore than 11,000 pools in the Capital District.
\nThe company has received several awards such
\nas being named to the Top 3 Pool Companies in
\nthe USA by Pool and Spa News, as well as being
\na six-time Master of Design recipient.<\/p>\n

Giovanone customer service helps set his
\ncompany apart from others.
\n“I have a term that I use for people who come
\nto my stores. I call them ‘custowners.’ I want
\nthem to feel like they have ownership of the
\ncompany,” he said.<\/p>\n

Giovanone makes a point to speak with nearly
\nevery client who purchases a pool or spa. “The
\nperson should be able to rate their experience as
\n‘above excellent.’ Excellent is not good enough.
\nWe want to be above excellent. If it was not above
\nexcellent, we need to know why.”<\/p>\n

Giovanone takes a personal approach to
\ngetting new clients. He takes them to see other
\npools that were installed by Concord. “I take
\nthem to the job site. I get them to talk to their
\npeers who are at a similar point in the buying
\nprocess.” He said that peer reviews lead him to
\nmore new customers.<\/p>\n

For more information, visit www.concordpools.com.<\/p>\n","protected":false},"excerpt":{"rendered":"

\u00a92015 Saratoga Photographer.com Michael Giovanone, center, president of Concord Pools and Spa, views plans for the third facility at Exit 18 with Anthony Casale of Casale Construction, left, and project manager Ralph MooreBY LIZ WITBECK Concord Pools and Spas…<\/p>\n","protected":false},"author":121,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[7],"tags":[57,77],"class_list":["post-17800","post","type-post","status-publish","format-standard","hentry","category-business-news","tag-business-news","tag-glens-falls"],"yoast_head":"\r\nConcord Pools And Spa Opens Facility At Exit 18, The Third Location For Local Company - Saratoga Business Journal<\/title>\r\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\r\n<link rel=\"canonical\" href=\"https:\/\/www.saratoga.com\/saratogabusinessjournal\/2015\/09\/concord-pools-and-spa-opens-facility-at-exit-18-the-third-location-for-local-company\/\" \/>\r\n<meta property=\"og:locale\" content=\"en_US\" \/>\r\n<meta property=\"og:type\" content=\"article\" \/>\r\n<meta property=\"og:title\" content=\"Concord Pools And Spa Opens Facility At Exit 18, The Third Location For Local Company - 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