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Category Archives: Workplace / Security / Legal

Keeping Employees Interested, Challenged Is Important To A Strong Workplace Culture

Posted onAugust 7, 2019August 8, 2019
Brian Rollo, is the owner of Speak Up Solutions Training.
©2019 Saratoga Photographer.com

By Christine Graf
According to a recent Gallup poll, approximately 70 percent of employees consider themselves “not engaged” or “actively disengaged” at work. In many instances, their disengagement is directly related to their company’s culture.
Culture can be defined in simple terms as a company’s personality. It is reflected in everything from dress code to office setup. Culture often develops organically over time, based on the traits of the people the company hires, experts say.

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Business Report: Common Shredding Methods

Posted onAugust 7, 2019August 8, 2019
Rob Shauger is director of sales and development at ConfiData. Courtesy ConfiData

There are many shredding options out there, however not all are created equal.
Some shredders are fairly simple and ideal for everyday bits of paperwork, but not ideal for sensitive documents. Other shredding methods are ideal for destroying highly sensitive or classified documents, but are considered overkill for everyday paperwork.
If you are comparing document destruction services, it is important to understand the common types of shredding methods in order to determine the best method for your needs.

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Dreyer, Boyajian LLP Opens Law Office In Saratoga Springs, Manned By John Dowd

Posted onAugust 9, 2018August 9, 2018
John J. Dowd, partner at Dreyer Boyajian LLP, Attorneys at Law.
Courtesy Dryer, Boyajian LLP

Dreyer, Boyajian LLP, attorneys at law, announce the opening of a new office in Saratoga Springs. The firm’s new office will be located at 18 Division St., Suite 306.

John J. Dowd, a partner at Dreyer Boyajian and native of Saratoga Springs, will serve as the resident partner for the office. The office opened June 1.

Dreyer Boyajian LLP chose to open a new office in Saratoga Springs in order to create a presence in one of the fastest-growing cities in New York state, the firm said. “The mission of the firm’s Saratoga Springs office is to provide the Saratoga Springs community and surrounding communities with the same high level of legal representation that Dreyer Boyajian, LLP has provided to its clients in the Capital District for the last 30 years,” officials said. 

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NYS Sexual Harassment Requirements for Employers: Don’t Just Comply Because It’s the Law, Comply Because it is the Right Thing To Do

Posted onAugust 9, 2018August 10, 2018
Jim Marco, president, principal consultant, Saratoga Human Resources Solutions Inc. Courtesy Saratoga Human Resources Solutions Inc.

By Jim Marco

How does the New York state sexual harassment policy and training rules for employers change the workplace?

Truthfully, it depends. Good companies have had policies, investigation procedures and training programs in place for decades. That’s right, decades. But the landscape has changed, so employers, even the ones with good policies and programs, should take this opportunity to re-commit to a workplace free from unlawful discrimination and harassment. 

They should communicate clear expectations to their employees about how staff are expected to behave, how they are expected to engage and communicate with each other, and how they are expected to problem solve when an issue does arise so we are not escalating what may be a simple misunderstanding.  Civility, mutual respect and clear communication can go a long way and truly become fundamental pillars of an outstanding workplace culture.

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Business Report: Hard Drive Destruction Myths Debunked

Posted onAugust 9, 2018August 9, 2018
Rob Shauger is director of sales and development at ConfiData.

By Rob Shauger

When it comes to hard drive destruction there are a lot of questions and misinformation out there. This misinformation leaves a lot of personal data vulnerable.

In fact, a recent data recovery study showed that even after attempts to wipe drives, data could still be recovered. The study purchased 200 used hard drives on eBay and Craigslist and found that 67 percent of those drives still held personally identifiable information. Some 11 percent of those drives contained sensitive corporate data. 

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Business Owners Have To Plan For Today’s Security Issues Not Imaginable Years Ago

Posted onAugust 9, 2018August 9, 2018
John Keimer, outside sales engineer, Shepherd Communication & Security. Courtesy Shepherd Communication & Security

By John Keimer

The world we live in today is vastly different from the world I grew up in as a kid in the 1960s and 1970s. We’d like to think that today the human species is more civilized than just two generations ago. 

I grew up in Detroit in the ‘60s and I remember the assassination of JFK, then Bobby Kennedy and Martin Luther King. In my home town, there were riots and fire bombings in the streets. The police response, at best, was an exercise in futility. The city burned.

We, as peaceful people, don’t want to live in that realm again. We’ve created many new laws and specialty tactical units to address these issues from a law enforcement perspective. But, in our day-to-day lives in upstate New York, we feel very sheltered from what happens in other cities and towns. We think, it can’t happen here. Oh, are we kidding ourselves.

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Business Report: Protect Your Business From Data Breaches

Posted onAugust 3, 2017
Rob Shauger is director of sales and development at ConfiData.
Courtesy ConfiData

By Rob Shauger

If your business handles personally identifiable information, it is important to keep the information secure in order to protect your clients.

This includes patient records, employment records, loan applications, tax forms, medical forms, credit card applications, and more.  Security breaches are a real and large threat to businesses of all sizes and across all industries.

The average total cost for companies who suffered a data breach of more than 50,000 records cost an average of $10.3 million. Think your company is too small to have a data breach really effect you? Think again. According to an IBM study, data breaches involving small businesses can cost a staggering $4.5 million. 

Data breaches small or large also tarnish your company’s hard-earned trustworthy reputation, making it harder to gain new clients even years down the road.

While many people associate data breaches to cyber terrorists and online hackers, the truth is often times data breaches occur from improper handling or disposing of personal documents. Thieves target paper documents and use the information to open fraudulent accounts.

Information can also be recovered from computer hard drives that have been improperly disposed of. Simply throwing away hard drives without proper destruction could leave your business (and clients) at considerable risk. If the thief has access and the knowledge, they can wreak havoc on a business.

Do you rip up credit card offers when they come in the mail? If your answer is no because you shred credit card offers, good for you. If you just toss them straight into the recycling, you might want to rethink your policy. Just like seemingly innocuous junk mail can be a threat to your personal identity, a lot of papers floating around your office might be a threat to your client or patient confidentiality.

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Pay Hikes Are Not Enough For Employers To Retain Workers; Employee Shortages Exist

Posted onAugust 3, 2017

By Maureen Werther

Finding and retaining good employees is a challenge in today’s business world. As the unemployment rate continues to drop and the economy continues to improve, the demand for qualified workers continues to grow.

“Recruiting is about as competitive as I’ve seen it in a long time,” said James Marco, president of Saratoga Human Resource Solutions. He said for companies to attract and retain the best workers, they must offer more than just a competitive wage and benefits package.

“You’ve got to have a value proposition. If you try to buy loyalty through pay raises, you’ll eventually reach a point of diminishing returns. You have to incorporate a ‘cultural’ component into your work environment,” said Marco.

He said people are looking for a “safe” workplace – one that fosters a culture of problem-solving rather than assigning blame. He stressed the need for managers and supervisors to develop positive relationships with their staff.

“The command and control models just don’t work anymore,” said Marco, citing as an example one of his clients, who greets everyone one of his employees each morning. While that may seem like a small, even trivial gesture, it goes a long way toward creating the kind of culture of trust and teamwork that is so important in today’s workplace.

As workers become increasingly more mobile, establishing the culture of mutual respect and teamwork is more critical to getting and keeping the best people.

John Kuznia, CPA, SPHR, and owner of Truman Solutions in Saratoga Springs, said his clients are finding it hard to get the right people in the right seats. 

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Business Report: New York’s Paid Family Leave

Posted onAugust 3, 2017
Noreen DeWire Grimmick is a partner with the Hodgson Russ law firm.
Courtesy Hodgson Russ

By Noreen DeWire Grimmick, Esq.

An important piece of new legislation was executed by Gov. Andrew Cuomo in April 2016 providing paid family leave.

Paid leave will be phased in over a 4 year period beginning in Jan. 1, 2018. To be eligible, employees must work a minimum 26 consecutive weeks prior to applying for paid leave.

Paid leave may be taken to provide care to a family member suffering from a serious health issue; to bond with a child during the first 12 months after birth, adoption, or foster care placement; or to attend to obligations because a spouse, parent, or child is on active duty or has been notified of a pending call into active duty in the U.S. armed forces.

Notably, this law does not provide coverage for an employee’s own serious health condition, but that event would likely trigger already existing disability insurance coverage and is, of of course, subject to FMLA under federal law.

Phasing in of these new regulations begins in 2018. Employees who qualify for paid leave under the act will be entitled to 50 percent of their pay (with a pay cap equal to 50 percent of the statewide weekly average pay) for a period of 8 weeks. When fully phased in, in 2021, eligible employees will be entitled to 12 weeks of paid leave at 67 percent of their weekly pay (capped at 67 percent of the statewide average weekly pay).

Intermittent paid family leave is also available under the new law.

This legislation will impact more employers in New York state than the FMLA. All employers who fall under the scope of the state Workers Compensation Law will be obligated to provide paid family leave. New York employers may either self-insure for paid leave, or they may purchase an insurance policy from their disability benefits carrier to finance paid leave. This program is financed similarly to the way that workers’ compensation benefits and disability benefits are financed, through payroll deductions.

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Business Report: Don’t Ask

Posted onAugust 3, 2017August 3, 2017
Michael Cruz is president of Lighthouse Advisors LLC in Queensbury.
Courtesy Lighthouse Advisors LLC

By Michael Cruz

Hiring the right people for your organization is critically important, right? And, interviewing people is the way we determine if they are the people you want.

Typical questions often include – Where do you see yourself in 3 years? How do you handle conflict? What are your strengths (or weaknesses)? These are terrible questions. Don’t ask them.

I often work with clients on hiring issues. We work on ways to ensure new hires are a 90 percent fit to their company. Good interviews take preparation. Few people take the time to prepare to ask purposeful questions. Before we figure out what to ask, we need to understand why you should not ask the questions above.

Where do you see yourself in three years? What do you want them to say? How does their answer tell you much about them?

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