![](https://www.saratoga.com/saratogabusinessjournal/wp-content/uploads/sites/48/2021/08/cool-arena-mead-hc.jpg)
By Christine Graf
After being shut down for more than a year due to the COVID-19 pandemic, the 4,800-seat Cool Insuring Arena in downtown Glens Falls reopened at limited capacity in April. At that time, event attendees were required to wear masks and present negative COVID test results. Those restrictions are no longer in place.
“In the middle of June of this year we were able to reopen normally which was a breath of fresh air,” said arena manager Jeff Mead. “As long as we have under 5,000 people in the building, there are no restrictions.”
Seventy-five percent of the arena’s staff have returned to work, and the rest are expected to return by the end of August, he said. Mead and his operations manager were the only two employees who remained working throughout the shutdown.
The arena hosted four dance events and three graduations during the month of June. Some occurred while the mask and testing mandates were still in effect.
“There were unfortunately a few people who weren’t the happiest of customers,” said Mead. “They either didn’t want to wear masks or didn’t think they should have to show a negative test. It was unfortunate, but I would say that 97 percent of people understood.”
Because of the pandemic, the arena was forced to cancel the 2020-2021 season for its East Coast Hockey League (ECHL) team, the Adirondack Thunder. An affiliate of the NHL’s New Jersey Devils, the team will play its home opener for the 2021-2022 season at the arena on Oct. 23.