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Category Archives: Non-Profit

Business Report: Managing Nonprofit Financials Well

Posted onDecember 16, 2024
Sabrina Houser is the owner of Capital CFO+ in Saratoga Springs.
Courtesy Capital CFO+

By Sabrina Houser

When I first started in the role of CEO and CFO at the nonprofit I was privileged to run, I quickly realized how important the financials were to the organization. I realized that although we were talking about profit and loss, revenue/expenses, black/red net balances, what we were really talking about was our mission.

The kids we served. How many more or fewer we could help. How each dollar directly correlated to our programs. The more money we were able to raise, the more we could do. The less we raise, the more we needed to cut back.

Because of this direct correlation between dollars and program scope and impact, the  CFO of a nonprofit plays a key role in advancing the mission of the organization. It is never just about the numbers – it is about the mission. It is also always about the numbers, because without solid financial information it is impossible to make strategic, informed decisions regarding service delivery, program sustainability and the future direction of the organization.

For these reasons, the role of CFO is critical.

This realization changed my mindset. I understood that I needed to make the connection between finances and mission real for my donors, my funders, my board, my team. I needed them to feel that the mission was alive in the black and white numbers. 

As CFO, I could connect the dots for my board, my staff, funders and community partners. Explaining our financial position and how it directly impacted our programming and our capacity to grow, or our need to adjust the scope or reach of our programs. I learned to love end-of-year projections, cash flow projections, the symmetry of a balance sheet. All these tools allowed me to communicate to the board and finance committee the connection between our financial picture and our impact.  And they, in turn, could confidently make decisions based on solid financial information. 

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LifeWorks Has A ‘Whole Family’ Approach To Helping People Achieve Economic Stability

Posted onDecember 16, 2024
LifeWorks Community Action helps families achieve economic stability by addressing needs like food, education, and housing.
Courtesy of LifeWorks

By Susan Elise Campbell

LifeWorks Community Action has a long history of helping put individuals and families on the path to an economically healthier life. A staff of 114 and 200 regular volunteers carried out services throughout Saratoga County last year, and according to Krystle Nowhitney Hernandez, executive director, the non-profit’s 2025 direction is on “strengthening the workplace culture to benefit both the customers and staff.”

“Our focus as an organization last year was on training staff and embodying the spirit of helping people move forward, both economically and personally in their lives,” said Nowhitney. 

“We increased wages, we looked at our benefits, and we launched a health and wellness program,” she said. “Together these changes are ensuring that we take care of employees and staff, and that they have the tools and resources to be successful here at work and outside of work, as well.”

“Staff are now better able to bring their best to the services we provide,” she said.

But funding services is an important piece of the work LifeWorks must do going into a new year. Some federal funding has already been cut, and Nowhitney said the organization is uncertain about changes coming from Congress. 

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The Moreau Community Center Offers An Extensive Array Of Social Programs

Posted onDecember 16, 2024
Moreau Community Center on Main Street in South Glens Falls offers 19 programs and services.
Courtesy Moreau Community Center

By Rod Bacon

Since 1977, the Moreau Community Center has been assisting those in the tri-county area who need a bit of help in their lives.

Established in the former Methodist church on Main Street in South Glens Falls, the center offers an extensive menu of activities and support services. 

“In the beginning the center did not do all the things that we do now,” said Executive Director Donna Nichols, who took over that position in 2010. “They primarily ran a pre-school, Meals On Wheels, and a senior program.”

Nichols has extensive experience with non-profit organizations, having spent 26 years with Community, Work & Independence, Inc. (CWI) in Glens Falls.

Today the center offers 19 programs and services aimed at enhancing the lives of everyone from youngsters to senior citizens.

One of the more important offerings at this time of year is the Holiday Caring Program. Thanksgiving and Christmas meals and children’s gifts are provided to hundreds of income-eligible South Glens Falls residents. As is the case with many of the center’s programs, financial and “adopt-a-family” donors are welcome to contribute, as are volunteers to administer it. 

“We had about 70 families that we provided a meal for at Thanksgiving and we will be doing the same thing for Christmas,” said Nichols. “People who adopt a family will buy gifts for the kids so not only does the family get a meal the kids get presents. We give all this out on December twentieth.”

Nichols noted that the center has “a small army” of volunteers, without whom it could not operate successfully. 

“We do a volunteer appreciation event every year, usually in June, and last year we had 110 volunteers attend,” she said. 

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Southern Adirondack Independent Living Has Programs to Fill the Needs of Disabled Clients

Posted onDecember 18, 2023
Among its many equipment offerings, Southern Adirondack Independent Living has a beach wheelchair that allows challenged individuals to enjoy time in the sun and sand.
Courtesy SAIL

By Susan Elise Campbell

From its main campus in Queensbury, Southern Adirondack Independent Living is making programs and services accessible to residents of 17 counties across New York. SAIL’s main goal is to help the elderly and those with disabilities remain safely in their homes and avoid skilled nursing care or institutional placement. While this non-profit has built on that objective for 35 years, executive director Tyler Whitney said the needs of the community are ever-changing, and especially so with a growing senior population in the post-COVID world.

“We have come a very long way in letting people know about what we can do for people with disabilities or those looking for services for their families,” Whitney said. “Before COVID people would say to me, ‘You’re the best kept secret.’ But that was like a sword in my heart because we want people to come to us. We are here to help.”

Over recent years the team at SAIL has done much to broaden awareness and build their brand,  hiring Cam Cardinale as director of community relations. Whitney said Cardinale’s role is to engage with stakeholders, both community members and partner agencies, to show how SAIL ties into different facets of the community, such as recreation, tourism, independent living, health insurance and more. 

“People coming to our center don’t know the extent of what we do until they meet us,” said Cardinale. 

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Business Report: Action Plan Key To Nonprofit Strategic Plan

Posted onDecember 18, 2023
Sabrina Houser is the owner of Capital CFO+ in Saratoga Springs.

BY Sabrina Houser

Where is your organization’s strategic plan and how are you using it in your day-to-day operations? You know the strategic plan we’re referring to: the 3-5 year plan that took many, many person hours to develop, refine and write. The one that brought together staff, board, and stakeholders to articulate a common vision and a path forward toward that vision. 

Is it sitting on a shelf in your office in a nicely tabbed binder never to be seen again until you need space on the shelf for something else? This, unfortunately, is the fate of many strategic plans. It is something of an in-joke in the nonprofit sector that the fate of most strategic plans, despite the effort that went into their creation, is to gather dust on a shelf in the office until it is time to develop a new strategic plan to replace it. 

When done with purpose, strategic planning is an invigorating, energizing and community building process. It is an inherently motivating and hopeful activity to connect goals and objectives to a shared vision for your organization. Everyone involved feels a sense of accomplishment and shared purpose when the plan is complete. 

The truth is that your strategic plan is not an end product: it is a starting point. It is the beginning of your organization’s journey toward the shared vision that has been created. Unfortunately, because staff, Board and the Strategic Planning committee feel their work is finished after the strategic plan is written, the implementation of the completed plan is often left as solely the Executive Director’s responsibility. With no clear plan for implementation, this feels overwhelming. Lack of clarity about authority and coordination of communication and accountability are a death knell for even the most well-developed strategic plan.

Is it any wonder that many strategic plans go on the shelf?

The solution is to develop an action plan as the final step in the strategic planning process. Once your strategic plan is written, and goals have been agreed upon and adopted, that next step is to build an action plan.

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Knitt LLC Helps Companies Analyze Charitable Giving, Helps Nonprofits Prosper

Posted onDecember 12, 2022
Lisa Munter, left, shares informaton about Knitt with Catherine Hover of the Palette Community.
©2022 Saratoga Photographer.com

By Susan Elise Campbell

Knitt LLC, a subscription-based service that connects donor businesses with a specific mission and appropriate nonprofit organizations, formally hit the philanthropic world at the end of October.

The soft launch follows two years of development, three months of beta testing, and a short time building up the funds for founder Lisa Munter to kick off the service regionally.

The service  helps plan, make and track charitable donations.

“While the platform is designed to be scaled worldwide, we in the Capital District, Saratoga and the Adirondacks are the first on this journey because this is the area where we live, work and play,” said Munter. “Knitt is a different way to handle philanthropy and it is going to take some time to grow it.”

Munter said “when you launch a service into the world there are a lot of questions about what the infant business is going to be.”

But feedback from the two dozen-plus companies and nonprofit organizations who were first to try out the Knitt platform enabled her staff and team of software developers to make refinements and introduce features that will add value for both sides of the client base, Munter said.

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Saratoga Casino Hotel Donates $120K To A Dozen Nonprofit Groups In Capital Region

Posted onDecember 12, 2022
Bo Goliber, second from left, and Christopher Lyons of AIM Services hold a donation check from Saratoga Casino Hotel executives Skip Carlson, left, and Sam Gerrity.
Courtesy Saratoga Casino Hotel

Saratoga Casino Hotel celebrated Giving Tuesday in November by donating $120,000 to 12 Capital Region nonprofit organizations.

“We have some amazing organizations in the Capital District that give back in so many ways to make our community stronger,” said Skip Carlson, vice president of external affairs at Saratoga Casino Hotel. “It seems fitting that on Giving Tuesday, we can give back to them so they can continue to make a difference in the lives of so many every day.”

The following organizations each received a $10,000 donation: AIM Services Inc., Albany Medical Center Foundation, Capital Roots, the Donna M. Crandall Memorial Foundation, Folds of Honor, Franklin Community Center, Jake’s Help from Heaven, Saratoga Community Health Center, Saratoga Sponsor-A-Scholar, SNACpack Program (Saratoga Nutrition Assistance for Children), Wellspring and the Wesley Community.

“AIM Services is honored to be among this incredible group of recipients for Make a Difference. This generous commitment from Saratoga Casino Hotel toward our 2023 endeavors is going to make a huge impact in the lives of the people we support with developmental and intellectual disabilities and traumatic brain injury by offering them access to more adventures, experiences, and meaningful opportunities,” said Bo Goliber, AIM Services chief development and communications officer.

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Construction Starts On New Space For Children’s Museum In Spa State Park

Posted onDecember 13, 2021
A project to relocate Children’s Museum at Saratoga to the Lincoln Baths has begun.

Construction has begun on a $3.1 million project to relocate an improved and expanded Children’s Museum at Saratoga to the historic Lincoln Bathhouse in Saratoga Spa State Park. 

This project will mark the third museum to join the Saratoga Spa State Park system, state officials said in announcing the start of the project. The facility’s relocation will double its space and increase accessibility for guests of all ages. 

“One of the biggest priorities for my administration is to keep New York state at the forefront of tourism with all we have to offer, and the Children’s Museum at Saratoga exemplifies this goal,” Gov. Kathy Hochul said. “Saratoga Spa State Park is already a hotspot for visitors with world-class arts and culture venues, performances, and outdoor recreation. With the addition of the Children’s Museum, we have added yet another valuable attraction that helps children learn through interactive, educational activities.”

The original Children’s Museum at Saratoga Spa State Park has outgrown its current 8,000-square-foot facility, where it serves 37,000 people each year. The museum will occupy 16,000 square feet of the Lincoln Bathhouse, including a 4,000 square-foot interior courtyard, offering expanded space for refurbished exhibits and full Americans with Disabilities Act accessibility. 

The $3.1 million project is supported by private donors and a $600,000 grant from Empire State Development. Construction is expected to be complete in the spring.

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Annual Showcase Of Homes Event Results In Donation Of $78,000 To Two Local Charities

Posted onDecember 13, 2021
Officials from the Saratoga Builders Association present checks to Habitat for Humanity and Rebuilding Together Saratoga from the proceeds of this year’s Showcase of Homes event.
Courtesy Saratoga Builders Association

The Saratoga Builders Association is excited to present a new record donation totaling $78,000 from the 2021 Saratoga Showcase of Homes to Rebuilding Together Saratoga County and Habitat for Humanity of Northern Saratoga, Warren and Washington Counties. The Saratoga Builders Association is proud and fortunate to have been able to contribute over $1.4 million dollars to our local charities from this area’s premiere new home tour event.

The 2021 edition of the Saratoga Showcase of Homes was an amazing event this year with 11 award-winning builders presenting 12 homes – BDC Group, Beechwood Homes, Bella Home Builders, Belmonte Builders, Bonacio Construction, Caruso Builders, Kodiak Construction, Kohler Homes, McPadden Builders, R & M Homes and Witt Construction. This year’s tour attracted about 4000 visitors (a new attendance record) to these beautiful new homes, which were on display over two weekends. In what has become an autumn tradition in our area, the Saratoga Builders Association is dedicated to this long running show being an integral part of the fabric in our fall season.

The 2021 Saratoga Showcase of Homes “People’s Choice” award winners voted on by the public were also announced – Congratulations to Matt McPadden of McPadden Builders for the Executive Home category and Erik Kohler of Kohler Builders for the Luxury Home category.

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Saratoga Casino Hotel Donates $110,000 To Nonprofit Organizations In Capital District

Posted onDecember 13, 2021
Heather and Brian Straughter, founders of Jake’s Help from Heaven (center), receive a $10,000 donation from Saratoga Casino Hotel executives Skip Carlson, left, and Sam Gerrity.
Courtesy Saratoga Casino and Hotel

Saratoga Casino Hotel celebrated Giving Tuesday on Nov. 30 by donating $110,000 to 11 Capital Region nonprofit organizations during a Make A Difference holiday luncheon at the facility.

“We are humbled and sincerely grateful to receive this very generous donation for SNACpack from Saratoga Casino Hotel,” said Karey Trimmings, SNACpack program coordinator. “The pandemic has created a greater need of children living with food insecurity, as well as an increase in food costs. We were able to continue to provide food throughout the past year and a half of COVID because of generous donations from our community, including past donations from the casino.” 

The following eleven organization each received a $10,000 donation: The Donna M. Crandall Memorial Foundation in Loudonville, Franklin Community Center in Saratoga Springs, Jake’s Help from Heaven in Saratoga Springs, LifePath Supportive Services for Older Adults in Albany, The Joseph C. and Anne T. Palamountain Scholarship Fund in Saratoga Springs , Saratoga Community Health Center, Saratoga Performing Arts Center, Saratoga Sponsor-A-Scholar, SNACpack Program (Saratoga Nutrition Assistance for Children), the Wesley Foundation  and Wellspring in Malta.

“It was a natural fit to align our annual Make A Difference event with Giving Tuesday,” said Skip Carlson, vice president of external affairs at Saratoga Casino Hotel. “We’re so fortunate to have these organizations in our community and we’re happy to provide them with some assistance so they can continue to make a difference every day to so many.”

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