
By Andrea Harwood Palmer
Brian Rollo, a leadership coach and cultural business strategist, is re-examining his business model in response to the business climate caused by COVID-19 and challenges employers will face.
“I’m always thinking, ‘What is three steps from now? How is this going to change business for me, and for the people I help?’ There are three key things businesses will need to think about as we move into a new normal,” said Rollo, who does business as Brian Rollo Consulting.
“First, in what way do we bring people back into the office now that we’ve built the infrastructure for them to work remotely. How many and who? Or is it more efficient to allow people to work from home? Do we build a hybrid workforce?” said Rollo.
“Second, there’s going to be real conversations going forward on social distancing and wearing masks. If everyone is back at work, how do we navigate some staff feeling comfortable attending closely-packed meetings when others don’t? What does that look like? What if some people are more comfortable wearing a mask while others are not, and will that become its own source of unintentional bias?