Courtesy Brian Rollo
Andrea Harwood Palmer
Brian Rollo, a leadership coach and cultural business strategist, has published a new book, “The 10 Habits of Influential Leaders”.
“I wrote this as an actionable handbook for someone who is a people-manager struggling to get results,” said Rollo, who operates his consulting company out of Queensbury. “I highlight the top 10 things that help people-managers get better. Things people can do to get results from their team, and to make leading a team a little less miserable.”
“I tell the story of how I first became a manager, and really struggled in the beginning,” he said. “And I did a lot of research, reading over 50 white papers. I tried to be the channel to distill everything I learned throughout my career, and through extensive research.”
Rollo said the predominant struggle is that some people struggle to step into an authority role. “They may have the title, but they’re afraid to do anything because they don’t want to hurt anyone’s feelings,.”
Others grasp authority too hard. “They need everyone to know they’re the boss,” he said.
“Both approaches are a road to trouble,” said Rollo. “I address this in the book. It usually plays out in how people deal with conflict.”
“It’s easy to be the boss when everyone just says, ‘I agree, I’ll do whatever you say’. But most of the time it is not like that. In real life, there is frequently conflict. When you’re a team member, you can try to stay in your own world. When you’re a leader, you cannot just ignore it when your team is in conflict. You must be the one to step up and deal with it. If you’re uncomfortable with that, the conflict grows,” said Rollo.
Some managers are in their role through merit, some develop management skills through training, and some land in their position by default of being the only person available when the previous director leaves, he noted.
