By Jill Nagy
Cudney’s Launderers and Dry Cleaners, in business in Saratoga County for 70 years, has advanced its technology to provide a new service for customers.
Customers can call track their finished dry cleaning on a computer screen at Cudney stores and a conveyor will automatically deliver it. The robot-like machine allows the company to offer 24/7 service.The machine also accepts dirty laundry for processing.
Cudney’s had a similar kiosk facility for 10 years but this one has been up and running for a little over month. Owner Joyce Ure describes it as “almost like an ATM for your clothing.”
Some people prefer to deal with a person, Ure admits, and, she adds, “We love that, too.”
Hours when attendants are present vary among the four Cudney’s locations in Saratoga Springs, Hampstead, and Wilton. Addresses and hours are on the its website, cudneys.com. The telephone number is 518-584-9427.
This year, Cudney’s is celebrating 70 years in business. The present owners purchased the company from the Cudney family five years ago, Ure said, “but it is still a family business.”
Her husband, Joe, works full-time. Son Daniel works full-time and is also head of IT and son Joshua, who is still in school, works there part-time.
There are 22 other employees and finding good ones is “more difficult than it ever was before,” Ure reported, “It’s a struggle.”
In addition to dry cleaning, the company offers round-the-clock laundromats, tailoring and alterations, and rug cleaning service.