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By Jennifer Farnsworth
CDPHP has opened a new health care facility. Health care agencies have been adding offices in communities through the region in recent years. This one, at 1785 Route 9 facility in Clifton Park, is a bit different, CDPHP says.
“We truly are reinventing the patient experience within this building,” said Senior Vice President of Business Development Lisa Sasko.
The 40,000-square-foots facility is “vastly different from other locations in our market area,” according to Sasko. She said the building was designed with wellness in mind for patients, physicians and staff.
“We pulled elements from the hospitality industry and put a deep focus on customer service and healing. We intend to delight customers and provide easy access to personalized care, and we want employees and physicians to love coming to work here,” she said.
The building has an open floor plan with natural sunlight, fireplaces with modern furniture as well as a cafe. There is a privacy room for nursing parents, electric vehicle charging stations in the parking lot and a children’s area.
There are currently five specialty practices operating out of the 1785 building including Albany ENT & Allergy Associates, Capital Cardiology Associates, Albany Gastroenterology Consultants, New York Nephrology and Fresenius Kidney Care.
Additionally, it has ConnectRx, a full-service pharmacy, and a behavioral health practice available through their partner aptihealth, inc. There is also a CDPHP Customer Connect location within the building where patients can enroll in coverage, get answers to benefit questions, or make appointments on-site.
She said much thought went into choosing the location.
“The location choice was very deliberate. We selected it based on a few factors, convenience being top of the list. The office is centrally located and easy to get to. It also happens to be home to some of our most valued physician partners, including Community Care Physicians and OrthoNY,” said Sasko.
CDPHP expects the facility to be a mix of both existing and new patients.
“We know there’s a high number of people and potential patients for the practices to serve. A couple of our practice partners had satellite offices in Clifton Park and they were interested in growing their footprint,” said Sasko.
For more information or to schedule an appointment visit www.1785health.com.