Jolt Consulting Group LLC in Saratoga Springs and Forcivity Inc., B2B technology consulting companies, announced plans to merge their businesses.
The company will operate under the Forcivity name. Forcivity offices are in Manchester, N.H.
Jeff Oskin, founder and CEO of Jolt, has been named CEO and Steve Baines, founder and CEO of Forcivity, has been named president and chief growth officer.
“Combined under the Forcivity brand, we will draw on our decades of experience to push the boundaries of customer experience and remain focused on delivering outstanding technology capabilities and best-practices to our customers,” said Oskin.
The organizations are combining to capitalize on shared strengths, skills, and values that will help accelerate growth and make an impact in a strong market within the industry.
“Combining is a logical evolution for our respective firms and allows us to deliver additional value to our customers, employees and partners. The successes we’ve each had, and the outstanding talent of our two teams, will allow us to continue to exceed our customers’ expectations,” Baines said.
Upon combining, Forcivity gains a global customer presence and will draw on their combined team of experts to help clients digitally transform their service operations. Officials said the new team will have 24 certified Salesforce, ServiceMax, IFS and Azure professionals holding more than 95 certifications, including Baines as a certified technical architect, the highest certification achievement at Salesforce.
Forcivity draws on experience and partnerships with Salesforce, ServiceMax and IFS to create impactful change and improve customer and employee experiences.
“Our combined expertise uniquely positions us to support a diverse set of clients who desire to make service a differentiator for their businesses,” said Oskin.
Forcivity and Jolt will maintain offices in Saratoga Springs and Manchester.