Courtesy Gideon Putnam
The Gideon Putnam hotel in Saratoga Spa State Park re-opened Aug. 1 with the implementation of a comprehensive health and safety program.
The hotel has been closed due to the COVID-19 pandemic.
Officials said the hotel has adopted the Rest Assured—Commitment to Care program, developed by Delaware North, which operates the Gideon Putnam for the state Office of Parks, Recreation and Historic Preservation. It features new health and safety standards aimed at helping keep guests and employees safe while slowing the spread of COVID-19.
“Nothing is more important than the health and safety of our guests and employees, and our Rest Assured program is focused on that,” said John Howard, general manager of the Gideon Putnam for Delaware North. “We’ve re-engineered our operating procedures to minimize contact risk and bolstered hygiene protocols to meet or exceed best-practice guidelines of the U.S. Centers for Disease Control and Prevention (CDC).”
The Gideon Putnam suspended service on March 23.
The Rest Assured program standards and procedures include:
• Ensuring our operating standards uphold current social distancing guidelines as directed by local and state regulators and in compliance with the CDC.
• Enhanced cleaning and sanitization protocols for all high-touch surfaces in common areas.
• Reduced capacity and limited hours of operation, where appropriate.
• Moving to a 48-hour cancelation policy across all properties, giving guests the assurance of a full refund prior to their planned stay, should circumstances change.
• Courtesy sanitation kits in guest rooms and removal of most communal objects such as throw pillows, alarm clocks, glass cups/mugs (replaced with disposables), etc.
• Bulk amenities replaced by single-serve amenities.
• Cleaning and sanitizing guest rooms prior to arrival, with housekeeping upon request thereafter.
• Most points of sale accept touchless mobile wallet payment options such as Apple Pay and Google Pay.
• Touchless sinks and soap dispensers in several restrooms.
• Hand-sanitizing stations located throughout properties.
In addition, Gideon Putnam employees:
• Take a health check when they report to work.
• Sanitize their hands when they report to work and are required to wash and sanitize their hands frequently throughout the shift.
• Undergo a comprehensive Rest Assured training program.
• Wear face coverings while they are on duty.
“We are committed to delivering a safe and secure hospitality environment for our associates and guests,” Howard said.
The Gideon Putnam is a national historic landmark hotel in Saratoga Spa State Park in Saratoga Springs. The 120-room property houses Putnam’s, a restaurant and bar, as well as a gift shop, fitness center. It is a short walk from the historic Roosevelt Baths & Spa, which since opening in 1935 has drawn guests to its legendary baths for the believed restorative benefits of the region’s famed natural mineral spring waters.
The Gideon Putnam also offers 12,000 square feet of meeting and event space, a business center, and Wi-Fi access throughout the property. Guests have access to complimentary shuttle services to downtown Saratoga Springs.
The state park offers golf, museums, outdoor pools and miles of paths for hiking and biking.
For more information visit www.GideonPutnam.com.