By Bill Murray and Gretta Keene
Relationships lie at the heart of a business. As psychotherapists, we have observed that effective communication promotes healthy relationships. And healthy relationships will improve the outcome, whatever challenges your business is currently facing.
We teach our clients this important and often overlooked principle of effective communication: Everyone is in their own movie.
We all tend to assume that others are experiencing life in the same way we are. In fact, that’s why we’re often puzzled—or outraged—by other people’s words and actions. Their behaviors don’t make sense in our movie, so we label them wrong or bad or stupid or worse.