Saratoga Technology Accelerator in Saratoga Springs, a managed IT services company, has changed its corporate name to STEADfast IT.
The name change reflects the company’s broader footprint and dedication to expertise in the area of managed IT support, company officials said.
Along with the re-branding, STEADfast IT is launching their new “white glove” end-user support IT managed services. It includes their proprietary Swift Ticket Resolution Station (STRS) and unlimited remote support service.
“The new name of STEADfast IT emphasizes the core brand promise; to revolutionize how IT experiences are created. Our focus on the human connection and proprietary process combine to create a new standard for IT service delivery,” said Craig Skevington, president and CEO. “As a company with its roots in customer service and technology, we are dedicated to delivering breakthrough levels of service and data to save our customers time and money.”
He said STEADfast IT retains all previous services offered by Saratoga Technology Accelerator that have provided customers with end-user support and on-site assessments with industry leaders in the Capital region for more than 14 years. Through STEADfast’s proprietary process and dedicated teams, its goal is to inform customers about employee performance, equipment stability, and financial projections for future modeling.
“We know that our clients need to be better informed around performance, available data and licensing,” said Skevington.
The new name will be implemented across the company’s product and services throughout the remaining calendar year.
STEADfast IT is an IT Managed Service Provider with primary offices 112 South Broadway. For more information, STEADfast IT at 581-7200 or visit steadfastit.com.